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Research Services

Image Study

This study includes an assessment of institutional awareness and perceptions among various constituent groups. Perceptions of institutional attributes such as academic reputation, academic quality, faculty, campus environment, student life, safety and price are among the findings reported. 

Market Demand Analysis

Market Demand Analysis evaluates the level of demand within a particular market for an academic offering. Preferred instructional delivery method, time, location, semester format, pricing and more are assessed. 

Competitor Analysis

The Competitor Analysis consists of comparisons with key competitors related to institutional characteristics, program offerings, price, admissions selectivity, perception, student recruitment efforts, market position, and much more. 

Communications Audit

SEM WORKS will evaluate print, multimedia, and Web-based communications to measure their effectiveness in achieving institutional objectives such as increasing the quality of the entering class, shaping the image of the institution, or influencing potential donors. 

Financial Aid Analysis

To what degree do your current uses of funds achieve institutional objectives? Central to this analysis is the determination of a "tipping point" required to enroll or retain a student based on the student's ability and willingness to pay. 

Mystery Shopping

This experience involves a SEM WORKS team member who will participate in recruitment or retention events and activities. Open houses, campus tours, orientations, inquiry responses, and telecounseling calls are among the options available.

Environmental Scan

This service offers a context for future planning and institutional decision-making as well as the development of the integrated marketing and communications plan. The scan provides valuable insights into strategic opportunities and challenges facing your institution.

Market Opportunity Analysis

The market opportunity analysis identifies key markets that are not being reached and those that need further penetration or different marketing and communication strategies. The analysis provides a look at the awareness and perceptions of the institution, specific programs of most interest, course-taking preferences and barriers that prevent prospective area students from attending.

Customized studies can be designed. Please contact SEM WORKS to discuss your specific needs.


Testimonials

"We are extremely pleased with the fine work of Dr. Black and the SEM WORKS team. The enrollment audit, market analysis, competitive analysis, and SWOT process have provided us with a wealth of quantitative data and qualitative information on which to build our marketing plan. Throughout the process we have been impressed with Dr. Black’s understanding of ATC's culture and the issues facing technical colleges. His customized reports and prioritized recommendations have put us in a position to improve our market share and grow our enrollment. We look forward to our ongoing relationship with Dr. Black and SEM WORKS as we develop our long range marketing plan."

Susan Winsor, President, Aiken Technical College

Success Story:

Confederation College Logo

  • Web: http://www.confederationc.on.ca
  • Type: Public, 4-year
  • Enrollment: 3,200 full-time postsecondary students and 10,000 part-time students annually
  • Location: Thunder Bay, Ontario Canada; six regional campuses are located in the communities of Dryden, Fort Frances, Geraldton, Kenora, Marathon and Sioux Lookout

Conducted a comprehensive four-day on-site enrollment audit, SWOT analysis, a competitive analysis with mystery shopping, market gap analysis survey; ongoing consulting assistance in the development and implementation of the enrollment master plan; consulting services to support the execution of the SEM master plan including ongoing training, coaching, culture change management, evaluation, feedback, and adjustment of the implementation; and provision of tools, resource material, etc., required to complete projects; project management assistance, etc.

"We are very pleased with the excellent consultancy of the SEM WORKS team. The enrolment audit and market analysis research was thorough, clear, and very informative. Consequently, we know much more about our current internal strengths and weaknesses as well as the external threats and opportunities in our future. The competitive analysis will offer us opportunities to refine our messages and reposition the College. Throughout the process we have been impressed with Dr. Black’s understanding of our issues and the nuances of the Canadian system of higher education. We look forward to our continued relationship with SEM WORKS as we collaborate on a strategic enrolment management master plan that will grow our enrolment."

Brian Ktytor; Director of Marketing, Communication, and External Relations Confederation College



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