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Workshop Curriculum

8:00 a.m. – 9:00 a.m.

Registration and Refreshments

9:00 a.m. – 9:15 a.m.

• Welcome and Introductions
  Dr. Jim Black
  President and CEO, SEM WORKS
  Tom Shaver
  CEO, Ad Astra

9:15 a.m. – 10:15 a.m.

• Conditions and Strategies for Student Success
  Dr. Jim Black
  
  An antecedent to any effective enrollment management plan is an examination of your institution's ability to not only provide conditions for the success of all students, but also to recognize and remove barriers that may impede student progress. This session will look at common challenges and best practice solutions to ensure student success.
  • Attrition Causation
  • High Risk Students
  • High Risk Experiences
  • Effective Academic Advising
  • Conditions for Student Success
  • Student Success Strategies

10:15 a.m. – 10:30 a.m.

Break

10:30 a.m. – 11:30 a.m.

• Strategic Scheduling
  Tom Shaver

  Recently published national survey on college and university student satisfaction with their institutions reveals two interesting facts: 1) satisfaction is relatively low, and 2) the #1 rated problem is that students can’t get seats in the courses they need. We will discuss tools and best practices that allow schools to identify student-specific course needs and successfully partner with their students to meet their academic career goals. Concepts include:

  • Student Success
    • Student Access to Required Courses
    • Student Access to Electives of Interest
    • Student Academic Career Planning and Advising
  • Faculty Allocation for Maximum Impact and Efficiency
  • Space Management to Support Academic Mission and Growth
  • Components Needed to Meet Strategic Objectives
    • Accurate Forecasting of Student Need for Courses
    • Assessment of Student-Specific Academic Career Goals
    • Interactive Student/Advisor Planning Tools
    • Faculty Allocation Modeling (Management of Bottlenecks to Growth/Change)
    • Space Allocation Modeling (Management of Bottlenecks to Growth/Change)
    • Institution-wide View of Scheduling (Provost Endorsement)

11:30 a.m. – 12:15 p.m.

• Establishing a Policy Framework for Space Management and Scheduling
  Lynda Wallace-Hulecki

  Few institutions have formally approved policies on space management and scheduling, yet good policies promote equitable and objective allocation models. This session will outline the elements of a policy framework, and the steps to put policy into practice. Concepts include:

  • Understanding the Context for Change
  • Elements of an Integrated Policy Framework
  • Establishing Guiding Principles for Decision-Making
  • Defining Governance Structures and Decision-Making Processes
  • Clarifying Roles/ Responsibilities

12:15 p.m. – 1:30 p.m.

Lunch (on your own)

1:30 p.m. – 2:15 p.m.

• Partnering with Academic Units
  Lynda Wallace-Hulecki

  The shift from a faculty-driven to student-centred scheduling process can result in cultural and political tension. This session will focus on strategies for engaging the academic community in the process, and for achieving buy-in to change.

  • Objectives for Engaging the Academic Community
  • Strategies for Achieving Buy-In
  • Key Success Factors

2:15 p.m. – 3:00 p.m.

• Orchestrated and Effective Communications with Current Students
  Dr. Jim Black
  
  Diverse and effective communications plans are an absolute must for institutions in today's society. This session will examine how to craft and deliver your messages with the maximum impact and the maximum results…from student recruitment and enrollment through graduation and beyond.
  • Developing a Campus-wide Communications Plan
  • Engaging in Multichannel Communications
  • Delivering Critical Messages
  • Managing "Moments of Truth"
  • Building Institutional Loyalty

3:00 p.m. – 3:15 p.m.

Break

3:15 p.m. – 4:00 p.m.

• Institutional Case Study: Components Needed to Meet Strategic Objectives
  • Accurate Forecasting of Student Need for Courses
  • Assessment of Student-Specific Academic Career Goals
  • Interactive Student/Advisor Planning Tools
  • Faculty Allocation Modeling (Management of Bottlenecks to Growth/Change)
  • Space Allocation Modeling (Management of Bottlenecks to Growth/Change)
  • Institution-wide View of Scheduling (Provost Endorsement)

4:00 p.m.

Wrap Up

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